Business Continuity and Disaster Recovery (BCDR)
Keep your data always secure and available
Business Continuity and Disaster Recovery Management
Reliable, Accountable, and Affordable Backup Management for Your Business
Levit8 Business IT Solutions is a managed service provider that offers a comprehensive range of Business Continuity and Disaster Recovery (BCDR) services including backup support, 24/7 remote and on-site support, proactive monitoring, and support of business-critical systems.
Choose from a range of support and monitoring BCDR plans and frameworks that cover your requirements, with unlimited backup management to ensure your data remains protected, and that in the unlikely event of a full restoration, you can have full confidence you are back in business.
We strive to be more than just a service provider but a true partnership approach to your IT management. We like to be different, and at the forefront of our industry, so we offer short-term, long-term, and no-term lock-in contracts, whatever works for you!
How We Are Different In Partnering With Our Managed IT Service Clients Providing Backup Management
We deploy a range of industry-leading tools within our client’s IT environments to ensure effective IT infrastructure management and monitoring 24/7. With our Managed infrastructure and Managed IT services, we are consistent with our maintenance and support to keep everything running smoothly. Backup management can be made easy and is monitored around the clock by our team of highly qualified professionals.
Our Managed Infrastructure and Managed IT Services all include a service to maintain and support your backup solution, so you can be rest assured that your IT systems are always protected.
Infrastructure Backup Support
We offer Cloud Backup Solutions for your onsite Infrastructure. and servers. As a Managed Infrastructure and Managed IT Services Client, our technical teams will guide you through the process of implementing a robust Cloud Backup Solution to ensure that your critical infrastructure is always monitored and protected. We utilise Datto’s Cloud to provide high availability of your important backup data.
Managed Backup Support
Our Managed Infrastructure and Managed IT Services all include our state-of-the-art automation for Backup Monitoring and Restoration testing. We utilise industry-leading IT systems to ensure that your IT Infrastructure has full protection ensuring that in the event of a disaster, our experienced technical team is able to recover your data quickly.
M365 and Google Backup
We offer Cloud Backup for your M365 and Google Workpace environments. As a Managed IT Services client, our technical teams will help guide you through the process of implementing or managing your current M365 and Google Cloud Backup Solution. Enabling a Cloud backup solution for your M365 or Google environment enables you to ensure that in the event you experience data loss you are able to recover your important data within minutes.
Azure Backup Support
Your Azure Environment is always supported and protected under our Managed Infrastructure and Managed IT Services. Our technical team will monitor and maintain your Azure Backup to ensure that your critical infrastructure is always protected. Our industry-leading IT systems are able to monitor your Azure Environment to ensure that you are always protected in the event of a disaster, we are able to quickly recover your services in Azure.
We Provide Managed IT Services With Backup Management And Reporting
As a Managed Infrastructure or Managed IT Services client, you can rest easy knowing that we are always monitoring your backup solution.
For small and medium-sized companies, outsourcing backup support means you get true 365 days a year support, significant savings off internal payroll, access to a complete team of qualified IT experts with years of experience, and industry-leading applications and tools for monitoring and reporting your critical infrastructure and backup systems.
- Risk free backup support
- True 365 days a year backup support
- Dedicated backup professionals testing restore and continuity
- Automated monthly reporting on backup performance
- Industry-leading automation software live monitoring your backup for success and failure, so we can remedy critical alerts
Discover More About Business Continuity and Disaster Recovery (BCDR)
Managed IT Services Support Plan Inclusions & Features
01 Dedicated Client Success Manager
Report issues / view analytics
- Risk free backup support
- SLA delivery guarantee
- Customised client portal, ticket escalation & reporting
- Dedicated Client Success Manager
02 Rapid Remote Support
Requests / issues
- Server, end-user, network, & application support
- Remote screen control & access
- First line support for third party applications
- User backup support
03 Pro-active Monitoring & Maintenance
- Server patching and security updates
- 24/7 critical infrastructure monitoring & pro-active action
- Desktop patching and security updates
- Corrective action of monitoring alerts
- Backup monitoring and testing
04 Executive Features & Inclusions
- Customised client forms in client portal
- Dedicated Client Success Manager
- Monthly backup, effort, and security reporting
- Line of business & third party software support
- Scheduled monthly, quarterly and yearly discussions
- Australian manned 24/7 support helpdesk
- Phone support, remote support, and onsite support
- Full backup managment and BCDR planning
IT Service With A Human touch, What You Get From Us
Experience responsive, personal, friendly service backed by our national team of IT professionals.
We care about your business, and how you operate, so our support structure is designed to ensure we understand you, and that you know who we are. This allows us to deliver the best technical assistance to your end-users ensuring we always keep our clients satisfied and speaking highly of us.
- Dedicated Client Success Manager
- Service Delivery Manager
- Rapid escalation processes
- Customised client portal for you
- National on-site, based nationally
- All-inclusive, scalable per-user pricing
- On-shore manned 24/7 support desk
- CyberSecurity Education platform
- Advanced ticketing, monitoring and management system
Leave IT To Us, So You Can Focus On Your Business
Get in contact with our team to discuss how we can partner with you to ensure your technology is our problem, ensuring you can get back to working on your business.
What Our Clients Say About Us
Levit8 engineers are always polite and helpful, no matter my question or the support our users request. Most importantly we have direct contact with the CTO to ensure we are at the forefront of CyberSecurity, and our technology stack is leading edge.
National 360
ICT Manager
The Levit8 helpdesk team are wonderful to deal with. They communicate well, and persue our issues until resolved and we are very grateful they are behind us. Levit8 is an asset to us with a crew of great people i often lean on for support.
The Pharmacy guild of Australia Qld Branch
Office Manager
“The team always have the answers and complete my requests nice and fast. What I like is that information is checked and cross referenced before changes are made. Thanks Levit8 support team you are all amazing.”
Shred-X Customer
Success Manager
We Help You To Get The Most Out of Your Technology
As Australia’s leading Managed IT Service Provider, Levit8 Business IT Solutions provides high-quality, reliable, and cost-effective managed IT services to ensure your workforce and your company stay online, and technology works for you.
Our proven mix of enterprise-level cloud technology, expertise and professionalism, and fast, personalised service, provides world-class IT you can depend on anytime. Receive our proactive IT support from local experts based nationally throughout Australia.
- Managed IT Support
- Managed Infrastructure
- Cloud Computing
- Software & Applications
- Cloud Telephony Solutions
- Network Control & Connectivity
- CyberSecurity & Education
- End-user Support
- Project Management & Professional Services &
- Manned 24/7 Support Desk
Get A Managed IT Services Monthly Cost Estimate – Including Backup Management
We are transparent in our approach, and our support services are backed by our 100% satisfaction guarantee!
Complete the form and receive an instant monthly cost estimate for our Managed Infrastructure Services.
To discuss our estimate, please book an introduction call with our friendly team.