to superpower your business
IT Managed Support Services
Taking Your Business to Greater Heights with Levit8’s IT Managed Support Services
At Levit8, we understand that IT infrastructure is the backbone of a modern business. That’s why we offer efficient and reliable IT managed support services, designed to ensure your business operations run seamlessly. We bridge the gap between technology and business, offering you tech solutions that fit perfectly into your business model, enabling you to focus on what you do best – growing your business.
Choosing Levit8’s IT managed support services means you’re signing up for reliability, accountability, and empathy. With us as your IT services provider, you get much more than technology coverage – it’s about a partnership built on understanding and transparency. Our motto is simple – your success is our success.
We welcome you to experience effective IT solutions specially crafted for your needs. With a customised client portal for the best user experience, we give you the freedom and confidence to redefine and improve your business operations. Why wait when you can get hands-on benefits right now? Reach out to us today and let’s take off to greater heights together.
Leave IT To Us, So You Can Focus On Your Business
Considering a new managed infrastructure team for your business? Whether you’re new to learning about managed infrastructure services or you’re looking to change managed infrastructure service providers, we’re here to gain a deep understanding of your business objectives and ensure smooth operations. Get in contact with our team to discuss how we can partner with you to ensure your technology is our concern, ensuring you can get back to working on your business.
What Our Clients Say About Us
Levit8 engineers are always polite and helpful, no matter my question or the support our users request. Most importantly we have direct contact with the CTO to ensure we are at the forefront of CyberSecurity, and our technology stack is leading edge.
National 360
ICT Manager
The Levit8 helpdesk team are wonderful to deal with. They communicate well, and persue our issues until resolved and we are very grateful they are behind us. Levit8 is an asset to us with a crew of great people i often lean on for support.
The Pharmacy guild of Australia Qld Branch
Office Manager
“The team always have the answers and complete my requests nice and fast. What I like is that information is checked and cross referenced before changes are made. Thanks Levit8 support team you are all amazing.”
Shred-X Customer
Success Manager
Levit8’s Difference Is Clear: A Partner You Can Trust
Levit8 is not just another managed IT service company. We are your trusted partner, offering a human touch in an increasingly tech-dominated world. We listen, understand, and design solutions that truly cater to your specific needs because at the centre of our operation, there is you, our client. Every business is unique, and we appreciate and respect that. It’s this understanding that allows us to ensure your company remains secure, flexible, scalable, and efficient through our managed IT services. Our Australia-based Helpdesk, available 24/7, is a testament to our commitment to reliability and our promise to always be there when you need us.
Take a look at some of the benefits you can reap when partnering with us:
Contract Options
What sets us apart from other IT service providers is that we offer short-term, long-term and no lock-in contracts. We believe that clients should have the freedom to decide what best fits their business needs. Get in touch with us today to find out more.
Cost-Effective Solutions
Our IT support services come specially crafted to streamline your IT expenditure. Expect quality service without breaking your budget.
Recommendations & Advice
We understand that every business is unique, and that’s why we strive to provide customized solutions to meet each of our client’s needs. Our goal is to help businesses get the most out of their technology, allowing them to become more efficient and profitable.
Australian Manned 24/7 Helpdesk
We are the only managed service provider in Australia to offer a 24/7 Australian-manned helpdesk, so you can be sure that all your queries will be answered quickly and effectively.
Levit8’s IT Managed Support Services Benefits
Outsourcing your IT support to Levit8 can propel your small or medium business to the next level. We offer you access to a team of tech professionals, functioning as your dedicated IT department. This allows you to tap into expertise and resources usually only available to large corporations.
Avoid the excessive costs associated with maintaining an in-house IT team. With Levit8, you receive phenomenal managed IT support, top-tier tech solutions, and managed IT services at an affordable price, allowing you to funnel resources into other aspects of your business.
- Significant savings off internal payroll employment
- True 365 days a year end-user & infrastruture support
- Greater breadth of expertise in a team of professionals
- Positive end-user satisfaction through availiability & transparency
- Industry leading automation software live monitoring and alerting on critical servers, cloud and onsite infrastructure
Support Plan Inclusions & Features
01 Support & Service Delivery
Report issues / view analytics
- Manned 24/7 Australian Helpdesk
- SLA delivery guarantee
- Customised client portal, ticket escalation & reporting
- Dedicated Client Success Manager
02 Rapid Remote Support
Requests / issues
- Server, end-user, network, & application support
- Remote screen control & access
- First line support for third party applications
- Microsoft Office support
03 Pro-active Monitoring & Maintenance
- Server patching and security updates
- 24/7 critical infrastructure monitoring & pro-active action
- Desktop patching and security updates
- Corrective action of monitoring alerts
04 Executive Features & Inclusions
- Customised client forms in client portal
- Dedicated Clinet Success Manager
- Monthly backup, effort, and security reporting
- Line of business & third party software support
- Scheduled monthly, quarterly and yearly discussions
- Australian manned 24/7 support helpdesk
- Phone support, remote support, and onsite support
LEVIT8
TRUSTED Partners
Maximising Technological Efficiency with Levit8
Technology is a crucial tool in your business arsenal – but only if you’re getting the most out of it. Levit8’s IT managed support services ensure you are. We provide managed IT infrastructures, Microsoft 365 support and cloud telephony services tailored to your business, leveraged to provide maximum benefits.
By partnering with Levit8, your business will utilise technology like never before. We simplify complexity, deliver clarity, and lay the groundwork for unparalleled technological efficiency. This leads to streamlined processes, improved productivity, and ultimately, enhanced performance with our business IT support services. With Levit8, IT becomes your business’s advantage.
- Managed IT Support
- Managed Infrastructure
- Cloud Computing
- Software & Applications
- Cloud Telephony Solutions
- Network Control & Connectivity
- CyberSecurity & Education
- End-user Support
- Project Management & Professional Services &
- Manned 24/7 Support Desk
Request A Monthly Cost Estimate
We are transparent in our approach, and our support services are backed by our 100% satisfaction guarantee!
Complete the form and receive an instant monthly cost estimate for our Managed IT Services.
To discuss our estimate, please book an introduction call with our friendly team.