Aerial view of a coastal city with numerous high-rise buildings lining a long stretch of sandy beach. The ocean lies to the right, while the city expanse continues inland to the left. Lush greenery can be seen beyond the cityscape in the background.

to safeguard your business growth

IT Support Gold Coast

Our Difference Support Plan Inclusions Request A Quote

Experience Comprehensive, Reliable, and Localised IT Support in Gold Coast with Levit8

IT Support can be distilled down to a team of expert professionals who oversee, manage, and troubleshoot all technology-related aspects of a business. From safeguarding crucial information to maintaining seamless network operations, and providing timely tech guidance, IT managed support forms the robust backbone of any thriving business.

By selecting Levit8, a leading managed IT services provider in Gold Coast, your business stands to gain an edge over competition. Levit8’s locally-focused team is well-acquainted with the unique challenges and opportunities in Gold Coast. We offer reliable support round-the-clock, ensuring that your operations never suffer downtime. In addition to our reliable services, we maintain an open line of communication with our clients, conveying complex tech-related matters with utmost simplicity, thereby building a stronger relationship with you.

It’s high time you began your journey towards enhanced IT stability and security with Levit8. Contact us for an in-depth discussion about your IT needs or receive an estimate for our services. Allow us to steer your business towards IT resilience.

Levit8 Offers A Whole New IT Support Experience for Gold Coast Businesses

Residing right at the heart of Gold Coast, Levit8 truly understands the local business landscape. We’re not just another IT support company, we’re a community of dedicated professionals who care deeply about our clients’ businesses. Our emphasis on simple yet robust solutions, combined with our human-centric approach, sets us apart in this technologically complex industry.

Our dedicated team constantly works to ensure your IT systems remain secure, flexible, scalable, and efficient. We understand that any disruption can be costly, hence we thrive on our commitment to reliability, giving you peace of mind to focus on what truly matters for your business – growth and innovation.

Reliable Pro-active, Managed IT Support in Gold Coast

Our team of industry professionals is on hand to provide 24/7 alerting and remedy maintenance of your IT infrastructure so you can focus on what you are good at, your own business.

Australian Manned 24/7 Support Helpdesk

Our Managed Services include access to our 24/7 Australian Manned Helpdesk, providing reliable managed IT services in Gold Coast. Our technical support team is available around the clock and provides support in plain English.

Contract Options

Our team of experienced technicians and business consultants have the expertise to provide cost-effective, tailored IT strategies that meet your business objectives. We also provide solutions without lock-in contracts, so you can rest easy knowing you will not be locked into any long-term commitments.

Your Business Reamins Online, At All Times

Our industry-leading alerting software helps us keep track of your systems and network performance, and quickly detect any performance issues. We provide 24/7 monitoring of your IT infrastructure and applications, helping to ensure that your systems are always available and secure.

The Benefits of Hiring IT Support for Your Gold Coast Business

Hiring an IT service provider to outsource your company’s IT support can be a game-changer for small and medium-sized businesses in Gold Coast. Apart from substantial cost savings over maintaining an in-house IT team, it provides you with access to a team of constant experts, staying updated with the latest tech trends and security practices.

  • Significant savings off internal payroll employment​
  • True 365 days a year end-user & infrastruture support
  • Greater breadth of expertise in a team of professionals
  • Positive end-user satisfaction through availiability & transparency
  • Industry leading automation software live monitoring and alerting on critical servers, cloud and onsite infrastructure

Leave IT To Us, So You Can Focus On Your Business

Get in contact with our team to discuss how we can partner with you to ensure your technology is our problem, ensuring you can get back to working on your business.

1800 538 488 Book an Introductory Call

Support Plan Inclusions & Features

01 Support & Service Delivery

​Report issues / view analytics

  • Manned 24/7 Australian Helpdesk
  • SLA delivery guarantee
  • Customised client portal, ticket escalation & reporting
  • Dedicated Client Success Manager

02 Rapid Remote Support

Requests / issues

  • Server, end-user, network, & application support
  • Remote screen control & access
  • First line support for third party applications
  • Microsoft Office support

03 Pro-active Monitoring & Maintenance

  • Server patching and security updates
  • 24/7 critical infrastructure monitoring & pro-active action
  • Desktop patching and security updates
  • Corrective action of monitoring alerts

04 Executive Features & Inclusions

  • Customised client forms in client portal
  • Dedicated Clinet Success Manager
  • Monthly backup, effort, and security reporting
  • Line of business & third party software support
  • Scheduled monthly, quarterly and yearly discussions
  • Australian manned 24/7 support helpdesk
  • Phone support, remote support, and onsite support

LEVIT8

TRUSTED Partners

What Our Clients Say About Us

Levit8 engineers are always polite and helpful, no matter my question or the support our users request. Most importantly we have direct contact with the CTO to ensure we are at the forefront of CyberSecurity, and our technology stack is leading edge.

National 360
ICT Manager

The Levit8 helpdesk team are wonderful to deal with. They communicate well, and persue our issues until resolved and we are very grateful they are behind us. Levit8 is an asset to us with a crew of great people i often lean on for support.

The Pharmacy guild of Australia Qld Branch 
Office Manager

“The team always have the answers and complete my requests nice and fast. What I like is that information is checked and cross referenced before changes are made. Thanks Levit8 support team you are all amazing.”

 

Shred-X Customer
Success Manager

Harness The Power Of Your Technology With IT Support

Gold Coast businesses stand to gain significantly from optimised IT support services. Be it implementing cloud-based solutions, streamlining your data management system, or preventing potential cyber threats, Levit8 helps you leverage technology for better efficiency and productivity.

Moreover, we help you tackle the IT-related challenges unique to your business. Our reliable IT support services enable you to swiftly adapt to market changes, maintain a competitive edge, and ensure seamless technology integration in your workspace. Trust Levit8, your local IT support in Gold Coast, to drive your business to new technological heights.

  • Managed IT Support
  • Managed Infrastructure
  • Cloud Computing
  • Software & Applications
  • Cloud Telephony Solutions
  • Network Control & Connectivity
  • CyberSecurity & Education
  • End-user Support
  • Project Management & Professional Services &
  • Manned 24/7 Support Desk

Request A Monthly Cost Estimate

We are transparent in our approach, and our support services are backed by our 100% satisfaction guarantee!

Complete the form and receive an instant monthly cost estimate for our Managed IT Services.

​To discuss our estimate, please book an introduction call with our friendly team.

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