tailored, effective, and flexible
Managed IT Services for Small Business
Our Difference Support Plan Inclusions Request A Quote
Levit8’s Managed IT Services for Small Business
At Levit8, we pride ourselves on providing managed IT services for small businesses, but we’re more than just a tech support team. We’re your strategic managed IT partner, simplifying technology to drive your business forward. Our managed tech infrastructure services streamline processes, enhance efficiency, and safeguard your data, ensuring optimal operation with minimum downtime.
Here’s what you get when partnering with us: a reliable and accountable team that will interface your technology challenges with empathy. No bloated jargon or elusive tech terminology – just clear, straightforward IT support, backed by our simple contract promise. For the best experience, we provide you with a customized client portal for easy access to our IT support services.
Why wait? Take the first step towards revamping your IT today. Contact Levit8 for a no-obligation estimate and let’s map out your journey towards an advanced, simplified, and scalable IT landscape.
Leave IT To Us, So You Can Focus On Your Business
Considering a new managed infrastructure team for your business? Whether you’re new to learning about managed infrastructure services or you’re looking to change managed infrastructure service providers, we’re here to gain a deep understanding of your business objectives and ensure smooth operations. Get in contact with our team to discuss how we can partner with you to ensure your technology is our concern, ensuring you can get back to working on your business.
How We Elevate Your Small Business With Managed IT Support
Levit8 is not just another IT support company in Brisbane, Sydney, or other cities. Our unique difference lies in our human approach to tech solutions – we offer attentive, compassionate services that put our clients at the heart of everything we do. We believe in simple yet effective solutions, freeing you up to focus on your core business while we handle your IT.
With Levit8, reliability is a promise. We guarantee your infrastructure will be robust and secure, while also ensuring scalability and efficiency. Our Australia-based Helpdesk is available 24/7, ensuring your IT needs are met, promptly and professionally.
Scheduled Meetings
We offer monthly, scheduled, meetings to go over your current setup and discuss any changes or improvements you would like to make. We are focused on your success and we will always be there to help.
Budgeting & Consolidating Costs
Levit8 Business IT Solutions is a managed IT services company dedicated to helping businesses of all sizes reduce their IT costs.
Customised Client Portal
Our comprehensive services include your own customised client portal, client reporting, service escalation, ticket enquiries and more.
Contract Options
What sets us apart from other IT service providers is that we offer short-term, long-term and no lock-in contracts. We believe that clients should have the freedom to decide what best fits their business needs. Get in touch with us today to find out more.
The Benefits of Managed IT Services for Small Businesses
Small and medium businesses often have big digital demands – that’s where we come in. You can outsource your IT support to our capable hands at Levit8, enabling you to concentrate on your core business initiatives. From cost savings to access to specialized expertise, outsourcing is a strategic decision that catapults your business towards growth.
By entrusting us with your IT support, you tap into a wealth of industry expertise without equipping an in-house team. We handle any IT-related issues, ensuring your systems stay updated, secure, and conform to industry best practices.
Learn more about IT Services Management.
- Significant savings off internal payroll employment
- True 365 days a year end-user & infrastruture support
- Greater breadth of expertise in a team of professionals
- Positive end-user satisfaction through availiability & transparency
- Industry leading automation software live monitoring and alerting on critical servers, cloud and onsite infrastructure
Support Plan Inclusions & Features
01 Support & Service Delivery
Report issues / view analytics
- Manned 24/7 Australian Helpdesk
- SLA delivery guarantee
- Customised client portal, ticket escalation & reporting
- Dedicated Client Success Manager
02 Rapid Remote Support
Requests / issues
- Server, end-user, network, & application support
- Remote screen control & access
- First line support for third party applications
- Microsoft Office support
03 Pro-active Monitoring & Maintenance
- Server patching and security updates
- 24/7 critical infrastructure monitoring & pro-active action
- Desktop patching and security updates
- Corrective action of monitoring alerts
04 Executive Features & Inclusions
- Customised client forms in client portal
- Dedicated Clinet Success Manager
- Monthly backup, effort, and security reporting
- Line of business & third party software support
- Scheduled monthly, quarterly and yearly discussions
- Australian manned 24/7 support helpdesk
- Phone support, remote support, and onsite support
What Our Clients Say About Us
Levit8 engineers are always polite and helpful, no matter my question or the support our users request. Most importantly we have direct contact with the CTO to ensure we are at the forefront of CyberSecurity, and our technology stack is leading edge.
National 360
ICT Manager
The Levit8 helpdesk team are wonderful to deal with. They communicate well, and persue our issues until resolved and we are very grateful they are behind us. Levit8 is an asset to us with a crew of great people i often lean on for support.
The Pharmacy guild of Australia Qld Branch
Office Manager
“The team always have the answers and complete my requests nice and fast. What I like is that information is checked and cross referenced before changes are made. Thanks Levit8 support team you are all amazing.”
Shred-X Customer
Success Manager
LEVIT8
TRUSTED Partners
We Help You To Get The Most Out of Your Technology
As Australia’s leading Managed IT Service Provider, Levit8 Business IT Solutions provides high-quality, reliable, and cost-effective managed IT services to ensure your workforce and your company stay online, and technology works for you.
Our proven mix of enterprise-level cloud technology, expertise and professionalism, and fast, personalised service, provides world-class IT you can depend on anytime. Receive our proactive IT support from local experts based nationally throughout Australia.
- Managed IT Support
- Managed Infrastructure
- Cloud Computing
- Software & Applications
- Cloud Telephony Solutions
- Network Control & Connectivity
- CyberSecurity & Education
- End-user Support
- Project Management & Professional Services &
Manned 24/7 Support Desk
Request A Monthly Cost Estimate
We are transparent in our approach, and our support services are backed by our 100% satisfaction guarantee!
Complete the form and receive an instant monthly cost estimate for our Managed IT Services.
To discuss our estimate, please book an introduction call with our friendly team.