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Transform Your Business with Tailored Cloud Solutions

Microsoft Azure Cloud Services

Our Difference Support Plan Inclusions Request A Call

Unlock the Power of Microsoft Azure Cloud to Transform Your Business

Levit8 Business IT Solutions offers a comprehensive range of cloud services including Managed Microsoft Azure, cloud migration, and fit-for-business consulting services. Our Managed Services offering provides 24/7 remote support, proactive monitoring, and support of business-critical systems such as Microsoft Azure Services.

Choose from a range of support and monitoring packages that cover your Microsoft Azure environment and services, with unlimited all-inclusive per-server, device, and service add-ons pricing that is scalable as your cloud infrastructure increases or decreases.

We like to be different, and at the forefront of our industry, so we offer short-term, long-term and no-term lock-in contracts, whatever works for you!

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How We Are Different In Partnering With Our Managed Microsoft Azure Clients

We deploy a range of industry-leading tools within our client’s IT environments to ensure effective Microsoft Azure services and infrastructure management and monitoring 24/7. With our Managed IT Services plans, and Microsoft Azure services in use, we are consistent with our maintenance and support to keep everything running smoothly. Cloud Infrastructure management can be made easy and is monitored around the clock by our team of highly qualified professionals.

Our Managed Cloud Infrastructure Services provide you as a company or your IT department with a bolt-on service to maintain and support your Microsoft Azure Services and Infrastructure, so you can rest assured that your IT systems are always running optimally and guaranteed online.

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Monitoring and Management

In order to monitor and manage your IT infrastructure as efficiently as possible so that it is always available, we use industry-leading technologies. We guarantee the prompt discovery and resolution of events through the use of advanced infrastructure health checks, round-the-clock monitoring, and proactive support.

Recommendations & Advice

We provide our clients with recommendations, advice, and the most up-to-date information on the latest technology trends.

We understand that every business is unique, and that’s why we strive to provide customized solutions to meet each of our client’s needs. Our goal is to help businesses get the most out of their technology, allowing them to become more efficient and profitable.

Monthly Reporting

We provide a set of automated reports each month that highlight your Infrastructure performance and our support services. This enables you to look over the work we have done including data from our IT management systems and infrastructure changes. You will always be in the loop when it comes to your infrastructure operations and what exactly we are doing to ensure it is available 24/7.

Fixed Monthly Costs

We only offer fixed monthly fees which gives you unlimited technical support and monitoring 24/7 allowing you to budget your IT costs correctly. It is in our best interest to ensure that your infrastructure is running smoothly always to reduce the amount of support required from our team so taking a proactive approach is a must.

Customised Client Portal

Our comprehensive services include a customised client portal, client reporting, service escalation, ticket enquiries and more.

Our team of experienced professionals are here to assist you with any Infrastructure related needs.

Contract Options

We understand that the IT needs of each business are unique, so we provide solutions that are tailored to each client’s individual needs.

What sets us apart from other IT service providers is that we offer short-term, long-term and no lock-in contracts. We believe that clients should have the freedom to decide what best fits their business needs. Get in touch with us today to find out more.

Backup & Disaster Recovery

Our experienced technical team monitor and manage your current Backup & Disaster Recovery solution to ensure that your critical infrastructure is protected. With our regular recovery testing we can always ensure that in the event that a recovery is required, the data and systems can be recovered in minimal time reducing the possible downtime for your business.

Australian Mannaed 24/7 Helpdesk

Our services are designed to help businesses focus on their core operations, without having to worry about their IT infrastructure. We are the only managed service provider in Australia to offer a 24/7 Australian-manned helpdesk, so you can be sure that all your queries will be answered quickly and effectively.

Benefits To Microsoft Azure Services, & Infrastructure Management

If you’re already using Microsoft products and technologies—such as Microsoft 365—discover new ways to expand your business capabilities, be more productive, and get the right level of expert help when you need it. No matter what your current or future goals are, or what your level of familiarity is with cloud computing, Azure helps you at every stage of your cloud journey.​Reduce your ongoing costs by right-sizing your Azure resources, reserving them in advance, and taking advantage of special subscription offers.

  • Lower Cost. Pay only for what you use.
  • Higher Security. Providing leading edge security and compliance for data privacy laws.
  • Disaster Recovery. Rapid restore including unlimited retention.
  • Scalable to suit any size business, company or organisation.
  • Industry leading speed of service. Rely on the fastest cloud environment, ensuring your employees can access their data efficiently and reliably.

Leave IT To Us, So You Can Focus On Your Business

Get in contact with our team to discuss how we can partner with you to ensure your technology is our problem, ensuring you can get back to working on your business.

1800 538 488 Book an Introductory Call

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See what you’re getting before you commit. We’re transparent in our approach and offer a 100% satisfaction guarantee on our services.

Get personalized advice by filling out the form and letting our experts call you back.

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Managed IT Support Plan Inclusions & Features

01 Support & Service Delivery

Report issues / view analytics

  • Manned 24/7 Australian Helpdesk
  • SLA delivery guarantee
  • Customised client portal, ticket escalation & reporting
  • Dedicated Client Success Manager

 

02 Rapid Remote Support

Requests / issues

  • Server, end-user, network, & application support
  • Remote screen control & access
  • First line support for third party applications
  • Microsoft Office support

 

03 Pro-active Monitoring & Maintenance

  • Server patching and security updates
  • 24/7 critical infrastructure monitoring & pro-active action
  • Desktop patching and security updates
  • Corrective action of monitoring alerts

 

04 Executive Features & Inclusions

  • Customised client forms in client portal
  • Dedicated Client Success Manager
  • Monthly backup, effort, and security reporting
  • Line of business & third party software support
  • Scheduled monthly, quarterly and yearly discussions
  • Australian manned 24/7 support helpdesk
  • Phone support, remote support, and onsite support

 

05 Specific Microsoft Azure Management

  • Microsoft Licensing Management
  • Azure Cloud Services provisioning & monitoring
  • Monthly backup, effort, and security reporting
  • Azure Infrastructure provisioning & monitoring
  • Migration planning & design
  • Australian manned 24/7 support helpdesk
  • Phone support, remote support

IT Service with a Human Touch, What You Get from Us

Experience responsive, personal, friendly service backed by our national team of IT professionals.

We care about your business, and how you operate, so our support structure is designed to ensure we understand you, and that you know who we are. This allows us to deliver the best technical assistance to your end-users ensuring we always keep our clients satisfied and speaking highly of us.

  • Dedicated Client Success Officer
  • Service Delivery Manager
  • Rapid escalation processes
  • Customised client portal for you
  • National on-site, based nationally
  • All-inclusive, scalable per-user pricing
  • On-shore manned 24/7 support desk
  • CyberSecurity Education platform
  • Advanced ticketing, monitoring, and management system

What Our Clients Say About Us

Levit8 engineers are always polite and helpful, no matter my question or the support our users request. Most importantly we have direct contact with the CTO to ensure we are at the forefront of CyberSecurity, and our technology stack is leading edge.

National 360
ICT Manager

The Levit8 helpdesk team are wonderful to deal with. They communicate well, and persue our issues until resolved and we are very grateful they are behind us. Levit8 is an asset to us with a crew of great people i often lean on for support.

The Pharmacy guild of Australia Qld Branch 
Office Manager

“The team always have the answers and complete my requests nice and fast. What I like is that information is checked and cross referenced before changes are made. Thanks Levit8 support team you are all amazing.”

 

Shred-X Customer
Success Manager

We Help You To Get The Most Out of Your Technology

As Australia’s leading Managed IT Service Provider, Levit8 Business IT Solutions provides high-quality, reliable, and cost-effective managed IT services to ensure your workforce and company stay online, and technology works for you.

Our proven mix of enterprise-level cloud technology, expertise and professionalism, and fast, personalised service, provides world-class IT you can depend on anytime. Receive our proactive IT support for business from local experts based nationally throughout Australia.

  • Managed IT Support
  • Managed Infrastructure
  • Cloud Computing
  • Software & Applications
  • Cloud Telephony Solutions
  • Network Control & Connectivity
  • CyberSecurity & Education
  • End-user Support
  • Project Management & Professional Services
  • Manned 24/7 Support Desk