Unlock the Power of Microsoft Azure Cloud to Transform Your Business
Levit8 Business IT Solutions is a managed service provider that offers a comprehensive range of services including Managed Microsoft Azure, cloud migration, and fit-for-business consulting services. Our Managed Services offering provides 24/7 remote support, proactive monitoring, and support of business-critical systems such as Microsoft Azure Services. We strive to be more than just a service provider but a true partner to ensure you get the most out of your technology.
Choose from a range of support and monitoring packages that cover your Microsoft Azure environment and services, with unlimited all-inclusive per-server, device, and service add-ons pricing that is scalable as your cloud infrastructure increases or decreases.
We like to be different, and at the forefront of our industry, so we offer short-term, long-term and no-term lock-in contracts, whatever works for you!
How We Are Different In Partnering With Our Managed Microsoft Azure Clients
We deploy a range of industry-leading tools within our client’s IT environments to ensure effective Microsoft Azure services and infrastructure management and monitoring 24/7. With our Managed IT Services plans, and Microsoft Azure services in use, we are consistent with our maintenance and support to keep everything running smoothly. Cloud Infrastructure management can be made easy and is monitored around the clock by our team of highly qualified professionals.
Our Managed Cloud Infrastructure Services provide you as a company or your IT department with a bolt-on service to maintain and support your Microsoft Azure Services and Infrastructure, so you can rest assured that your IT systems are always running optimally and guaranteed online.
Monitoring and Management
In order to monitor and manage your IT infrastructure as efficiently as possible so that it is always available, we use industry-leading technologies. We guarantee the prompt discovery and resolution of events through the use of advanced infrastructure health checks, round-the-clock monitoring, and proactive support.
Recommendations & Advice
We provide our clients with recommendations, advice, and the most up-to-date information on the latest technology trends.
We understand that every business is unique, and that’s why we strive to provide customized solutions to meet each of our client’s needs. Our goal is to help businesses get the most out of their technology, allowing them to become more efficient and profitable.
Monthly Reporting
We provide a set of automated reports each month that highlight your Infrastructure performance and our support services. This enables you to look over the work we have done including data from our IT management systems and infrastructure changes. You will always be in the loop when it comes to your infrastructure operations and what exactly we are doing to ensure it is available 24/7.
Fixed Monthly Costs
We only offer fixed monthly fees which gives you unlimited technical support and monitoring 24/7 allowing you to budget your IT costs correctly. It is in our best interest to ensure that your infrastructure is running smoothly always to reduce the amount of support required from our team so taking a proactive approach is a must.
Customised Client Portal
Our comprehensive services include a customised client portal, client reporting, service escalation, ticket enquiries and more.
Our team of experienced professionals are here to assist you with any Infrastructure related needs.
Contract Options
We understand that the IT needs of each business are unique, so we provide solutions that are tailored to each client’s individual needs.
What sets us apart from other IT service providers is that we offer short-term, long-term and no lock-in contracts. We believe that clients should have the freedom to decide what best fits their business needs. Get in touch with us today to find out more.
Backup & Disaster Recovery
Our experienced technical team monitor and manage your current Backup & Disaster Recovery solution to ensure that your critical infrastructure is protected. With our regular recovery testing we can always ensure that in the event that a recovery is required, the data and systems can be recovered in minimal time reducing the possible downtime for your business.
Australian Mannaed 24/7 Helpdesk
Our services are designed to help businesses focus on their core operations, without having to worry about their IT infrastructure. We are the only managed service provider in Australia to offer a 24/7 Australian-manned helpdesk, so you can be sure that all your queries will be answered quickly and effectively.
Benefits To Microsoft Azure Services,
& Infrastructure Management
If you’re already using Microsoft products and technologies—such as Microsoft 365—discover new ways to expand your business capabilities, be more productive, and get the right level of expert help when you need it. No matter what your current or future goals are, or what your level of familiarity is with cloud computing, Azure helps you at every stage of your cloud journey.​Reduce your ongoing costs by right-sizing your Azure resources, reserving them in advance, and taking advantage of special subscription offers.
Lower Cost. Pay only for what you use.
Higher Security. Providing leading edge security and compliance for data privacy laws.
Disaster Recovery. Rapid restore including unlimited retention.
Scalable to suit any size business, company or organisation.
Industry leading speed of service. Rely on the fastest cloud environment, ensuring your employees can access their data efficiently and reliably.
Request A Call
See what you're getting before you commit. We're transparent in our approach and offer a 100% satisfaction guarantee on our services.
Get personalized advice by filling out the form and letting our experts call you back.
Managed IT Support Plan Inclusions & Features
01
Support & Service Delivery
Report issues / view analytics
Manned 24/7 Australian Helpdesk
SLA delivery guarantee
Customised client portal, ticket escalation & reporting
Dedicated Client Success Manager
02
Rapid Remote Support
Requests / issues
Server, end-user, network, & application support
Remote screen control & access
First line support for third party applications
Microsoft Office support
03
Pro-active Monitoring & Maintenance
Server patching and security updates
24/7 critical infrastructure monitoring & pro-active action
Desktop patching and security updates
Corrective action of monitoring alerts
04
Executive Features & Inclusions
Customised client forms in client portal
Dedicated Client Success Manager
Monthly backup, effort, and security reporting
Line of business & third party software support
Scheduled monthly, quarterly and yearly discussions
Australian manned 24/7 support helpdesk
Phone support, remote support, and onsite support
05
Specific Microsoft Azure Management
Microsoft Licensing Management
Azure Cloud Services provisioning & monitoring
Monthly backup, effort, and security reporting
Azure Infrastructure provisioning & monitoring
Migration planning & design
Australian manned 24/7 support helpdesk
Phone support, remote support
IT Service With A Human Touch,
What You Get From Us
Experience responsive, personal, friendly service backed by our national team of IT professionals.
We care about your business, and how you operate, so our support structure is designed to ensure we understand you, and that you know who we are. This allows us to deliver the best technical assistance to your end-users ensuring we always keep our clients satisfied and speaking highly of us.
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Dedicated Client Success Officer
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Service Delivery Manager
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Rapid escalation processes
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Customised client portal for you
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National on-site, based nationally
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All-inclusive, scalable per-user pricing
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On-shore manned 24/7 support desk
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CyberSecurity Education platform
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Advanced ticketing, monitoring, and management system
What Our Clients Say About Us
"The team always have the answers and complete my requests nice and fast. What I like is that information is checked and cross referenced before changes are made. Thanks Levit8 support team you are all amazing."
Shred-X
Customer Success Manager
We Help You To Get The Most Out of Your Technology
As Australia's leading Managed IT Service Provider, Levit8 Business IT Solutions provides high-quality, reliable, and cost-effective managed IT services to ensure your workforce and company stay online, and technology works for you.
Our proven mix of enterprise-level cloud technology, expertise and professionalism, and fast, personalised service, provides world-class IT you can depend on anytime. Receive our proactive IT support for business from local experts based nationally throughout Australia.
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Managed IT Support
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Managed Infrastructure
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Cloud Computing
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Software & Applications
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Cloud Telephony Solutions
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Network Control & Connectivity
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CyberSecurity & Education
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End-user Support
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Project Management & Professional Services
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Manned 24/7 Support Desk