Managed IT Services
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Supporting Brisbane Businesses with Managed IT Services
From day-to-day support to cloud migration and cybersecurity, we help you make the most of technology so you can grow your business.
Book a Call Why Switch to Levit8?
or call: 1800 538 488
200+ Aussie businesses supported
24/7 Onshore Australian helpdesk
4 locations across Australia’s east coast
Essential 8 Cybersecurity-aligned
Managed IT That Puts Your Brisbane Business First
Most businesses don’t need more IT tools. They need an experienced IT Managed Service Provider (MSP) who can manage and support their systems for smoother operation, faster recovery times and security that keeps their business safe.
Levit8 has been supporting Aussie businesses since 2012 with 24/7 support from an onshore team.
Beyond the basics of Essential Eight and uptime, we guide you through IT strategy so that your technology supports your business growth.
- Supporting Aussie businesses since 2012
- Security focused with Essential Eight
- Rapid response times from our local team
- User Application Hardening
About Levit8
Brisbane’s Leading Managed IT Provider
For over 14 years, Levit8 has kept Australian businesses online with a 100% onshore team, industry-shaped support and fixed monthly pricing.
Certified across Microsoft Azure, CrowdStrike, Datto, AWS and WatchGuard, we apply ASD Essential Eight security controls as standard, so every client is protected from day one.
Trusted by over 200+ Australian businesses
Supporting every layer of technology
From day-to-day helpdesk support to cloud migration and cybersecurity education, Levit8 manages every layer of your IT under one structured service model.
Our team handles software deployment, application support, IT migrations and infrastructure planning, keeping your systems aligned with how your business operates and where it’s headed.
From firewall management and network monitoring, to cloud telephony solutions, Levit8 makes no compromises when it comes to keeping your business protected, connected and thriving.
Your Levit8 Managed IT Plan
All Your IT, Managed in One Place
IT Support & Service Delivery
- Report issues and view analytics
- 24/7 Australian helpdesk (phone, portal, email)
- SLA delivery guarantee on all tickets
- Dedicated Client Success Manager
- Customised client portal, ticket escalation, and reporting
Rapid Remote Support
- Server, end-user, network, and application support
- Remote screen control and secure access
- Microsoft 365 and Office support
- First-line support for third-party applications
- Rapid on-site escalation when required
Pro-active Monitoring & Maintenance
- Server patching and security updates
- 24/7 critical infrastructure monitoring and proactive action
- Corrective action for monitoring alerts
- Desktop patching and security updates
- Performance and capacity reporting
Executive Features & Inclusions
- Customised client forms in the client portal
- Monthly backup, effort, and security reporting
- Asset and licence management dashboard
- Line of business and third-party software support
- Fixed monthly pricing, no bill shock
Why Levit8?
What Sets Levit8 Apart?
When comparing managed IT providers, these are the differences our clients experience that matter most to day-to-day operations and long-term reliability.
- 100% Onshore Australian Support Team
- No Lock-In Contracts
- Dedicated Client Success Manager
- Essential Eight Security as Standard
- Transparent Fixed Monthly Pricing
- Complete IT Visibility via Client Portal
100% Onshore Australian Support Team
Always speak with someone who understands Australian businesses. No offshore routing, no communication gaps, no delays.
No Lock-In Contracts
Choose from month-to-month, 12-month or 24-month agreements. We earn your business through service quality, not contract terms.
Dedicated Client Success Manager
Every client has a named Client Success Manager who knows your environment and goals. No starting from scratch on every call.
Essential Eight Security as Standard
ASD Essential Eight controls are applied as a baseline across every managed client, reducing exposure to the most common cyber threats.
Transparent Fixed Monthly Pricing
Per-user and infrastructure-based pricing with no surprise invoices. Choose from unlimited, per-user or infrastructure tiers.
Complete IT Visibility via Client Portal
Your team gets real-time visibility over assets, open tickets, activity history and security status, so you always know what’s happening.
Stay one Step Ahead
Elevate Your Cybersecurity With Essential 8-Aligned Protection
At Levit8, cybersecurity is built into every managed IT service, not bolted on. We apply, monitor and report on ASD Essential Eight controls as standard.
That means protection against ransomware, data breaches and credential compromise, as a given, not an upgrade.
For regulated industries, this also supports the Privacy Act and sector-specific compliance.
- Application Control
- Patch Applications
- Configure MS Office Macros
- User Application Hardening
- Restrict Admin Privileges
- Patch Operating Systems
- Multi-Factor Authentication
- Regular Backups
Business Continuity You Can Rely On
Security and continuity are critical to day-to-day operations. At Levit8, we apply Essential Eight–aligned security controls to reduce the risk of data exposure and system compromise.
Your IT is continuously monitored as part of our support model, so you can focus on what matters.
Industries We Serve
Stay Compliant and Secure For Your Sector
Levit8 ensures every client receives the compliance, uptime and security their business needs.
From the My Health Records Act for healthcare providers to the Law Society Guidelines for legal firms, we understand your industry’s obligations.
With controls and audit reporting aligned to these requirements, we’ll make sure you stay on track.
Service Area
IT Support Across Brisbane
Our local team covers Greater Brisbane for on-site support, and the whole country remotely. No offshore handoffs or delays – just fast, familiar support from people who know your business.
Brisbane CBD · Fortitude Valley · South Brisbane · Chermside · Bowen Hills · Woolloongabba · Milton · Toowong · Carindale · Springwood · Strathpine · Redcliffe · Logan · Ipswich · and surrounding suburbs
Greater Brisbane
On-site support across all Greater Brisbane suburbs. Scheduled and emergency visits.
National
Remote IT support for Australian businesses outside Brisbane. Full helpdesk, monitoring, and management.
Other Locations
Levit8 also maintains offices and on-site support in Melbourne, Sydney, and the Gold Coast.
What our clients say
Partners
Trusted Partners
Is Your In-House IT Actually Costing You More?
The right choice depends on your size, budget and reliance on technology.
For most Brisbane businesses, outsourced managed IT delivers broader coverage, deeper expertise and lower total cost, no recruitment, training or retention overhead required.
Coverage Hours ✓ 24/7 with SLA guaranteeBusiness hours only (typically)
|
Feature |
Managed IT (Levit8) |
In-House IT Team |
|---|---|---|
|
Cost Structure |
✓ Fixed monthly per-user pricing | High fixed salary + benefits + overhead |
|
Technical Breadth |
✓ Full team: networking, security, cloud, M365 | Limited to 1–2 generalists |
|
Scalability |
✓ Instant, no recruitment needed | Slow and requires hiring cycles |
|
Security Coverage |
✓ Essential Eight aligned + CrowdStrike tools | Depends heavily on individual expertise |
|
Business Continuity |
✓ Built-in BCDR planning & monitoring | Requires separate planning and investment |
|
Response Time |
✓ Reliable, fast response for critical issues | Varies; unavailable during leave/absence |
For most small-to-medium Brisbane businesses, outsourcing managed IT delivers broader coverage, deeper expertise, and lower total cost without the overhead of recruiting, training, and retaining an internal team.
Ready to upgrade your IT services?
Reach out to our specialist IT team today for expert advice.
FAQ
Answers to the most common questions Brisbane businesses ask before choosing a managed IT provider. Have a question not answered below? Contact us and we’ll be happy to help.
The transition to Levit8 is designed to be smooth and seamless. Our onboarding process includes:
- Initial onboarding meeting
- A structured review of your Brisbane business’s IT
- Gathering information from your previous provider
- Documentation and system integration
- Account setup
- Access to Levit8 Client Portal
- Access to your Dedicated client relationship officer
- Ongoing support
Throughout the process, we work closely with your IT contact or designated resource to facilitate a professional and efficient transition.
We offer a comprehensive range of managed IT services in Brisbane, including:
We also provide IT strategy and architecture, system design, implementation, and ongoing support.
Our managed IT support services can help your business by:
- Reducing downtime
- Improving security
- Increasing efficiency
We provide proactive monitoring and maintenance to make sure that your IT systems are always running smoothly. This allows you to focus on your core business activities while we take care of your IT needs.
Yes, we specialise in cloud migration and management. We can help you move your data and applications to the cloud, ensuring a seamless transition with minimal disruption to your business.
As a trusted IT managed services provider in Brisbane, we manage cyber risk through Essential Eight-aligned security controls, continuous monitoring, and structured response processes. This includes:
- Protecting devices
- Servers and core systems
- Responding to threats in real time
- Reducing exposure through regular reviews and updates
Our pricing is flexible and tailored to meet the specific managed IT service needs of your business. We offer various service packages and can customise a plan that fits your budget. Contact us for a detailed quote based on your requirements.
Our Client Portal provides clear visibility over your assets, support tickets, and service activity. With dedicated access to our 24/7 support team and fixed monthly pricing, you have full control and cost certainty across your managed IT support in Brisbane.
We offer flexible managed IT service agreements for Brisbane businesses, including short-term, long-term, and no lock-in options, so you can choose the arrangement that best suits your business.
We offer flexible managed IT service agreements, including short-term, long-term, and no lock-in options, so you can choose the arrangement that best suits your business.
It depends on your business needs, budget, and level of reliance on technology. An in-house team can offer dedicated support, but it often comes with higher fixed costs and limited availability.
Outsourcing managed IT provides broader expertise, 24/7 coverage, and predictable pricing, without the overhead of building and maintaining an internal team.
Managed IT Resources
our services
Comprehensive IT Services
From support to cybersecurity, our managed services cover all aspects of your IT. Every partnership is customised depending on your needs, team, and industry.
Ready for IT Support You Don’t Have to Chase?
Are you spending too much time managing IT issues, chasing vendors, or dealing with inconsistent support? With Levit8, your systems are handled through a structured, on-shore model designed for day-to-day reliability.
or call: 1800 538 488