to unlock your company's potential
IT Managed Services Australia
Discover Premier IT Managed Services in Australia by Levit8
At Levit8, we simplify complex technical jargon, delivering a comprehensive range of IT support and consultancy services designed to align with your business objectives. Our bespoke solution includes 24/7 fully-manned support desk, swift remote support, and on-site assistance, skills training for seamless staff engagement, and expert advice to manage both simple and complex infrastructure.
With our managed IT services, your business secures a robust tech infrastructure, outsourced IT support, access to Microsoft 365, and cloud telephony to ensure seamless operations. Our services offer a unique blend of reliability, accountability, and lucidity which is pivotal in providing exceptional IT support.
Begin the journey of improved efficiency and reduced downtime with Levit8. Experience the ease of flexible services and customized client portal for a seamless tech experience. Reach out to us or request a quote for our world-class managed IT services.
How We Are Different in Providing IT Managed Support in Australia
Our philosophy at Levit8 goes beyond just IT support—it’s a commitment to understand your business needs and provide personalized, human-centric solutions. We guarantee that your IT infrastructure stays secure, scalable, and efficient. And we do this with simplicity without compromising on the quality of service.
Levit8’s promise is unwavering attention to each client, a deep-seated culture of accountability, and a drive to deliver real, tangible results. Our locally-based, round-the-clock helpdesk ensures you receive timely support, irrespective of the complexity or urgency of the issue.
At Levit8, our mission is to make your business future-ready. We provide scalable and flexible solutions that grow with your business, keeping you ahead of technological advancements and industry-shifts.
Benefits To Outsourcing Your IT Support
The cost of internal IT teams may be difficult to justify and only available when they are physically present. By contrast, outsourcing IT solutions allows small and medium businesses to benefit from consistent, year-round support, significant financial savings, expertise from qualified professionals with many years of industry experience, and modern tools and applications for monitoring and reporting infrastructure and backups.
Reach out to our team and experience the peace of mind knowing you have the expertise of our experts to guide you.
- Significant savings off internal staff roles
- Reliable 365 days a year end-user & infrastructure support
- Industry leading knowledge backed by years of business experience
- Efficiency through end-user satisfaction and usability
- World class software and alerting probes monitoring, alerting and rectifying issues before they become a problem to your business
Leave IT To Us, So You Can Focus On Your Business
Get in contact with our team to discuss how we can partner with you to ensure your technology is our problem, ensuring you can get back to working on your business.
Support Plan Inclusions & Features
01 Support & Service Delivery
Report issues / view analytics
- Manned 24/7 Australian Helpdesk
- SLA delivery guarantee
- Customised client portal, ticket escalation & reporting
- Dedicated Client Success Manager
02 Rapid Remote Support
Requests / issues
- Server, end-user, network, & application support
- Remote screen control & access
- First line support for third party applications
- Microsoft Office support
03 Pro-active Monitoring & Maintenance
- Server patching and security updates
- 24/7 critical infrastructure monitoring & pro-active action
- Desktop patching and security updates
- Corrective action of monitoring alerts
04 Executive Features & Inclusions
- Customised client forms in client portal
- Dedicated Clinet Success Manager
- Monthly backup, effort, and security reporting
- Line of business & third party software support
- Scheduled monthly, quarterly and yearly discussions
- Australian manned 24/7 support helpdesk
- Phone support, remote support, and onsite support
LEVIT8
TRUSTED Partners
What Our Clients Say About Us
Levit8 engineers are always polite and helpful, no matter my question or the support our users request. Most importantly we have direct contact with the CTO to ensure we are at the forefront of CyberSecurity, and our technology stack is leading edge.
National 360
ICT Manager
The Levit8 helpdesk team are wonderful to deal with. They communicate well, and persue our issues until resolved and we are very grateful they are behind us. Levit8 is an asset to us with a crew of great people i often lean on for support.
The Pharmacy guild of Australia Qld Branch
Office Manager
“The team always have the answers and complete my requests nice and fast. What I like is that information is checked and cross referenced before changes are made. Thanks Levit8 support team you are all amazing.”
Shred-X Customer
Success Manager