Managed Infrastructure

In order to monitor and manage your IT infrastructure as efficiently as possible so that it is always available, we use industry-leading technologies.

We guarantee the prompt discovery and resolution of events through the use of advanced infrastructure health checks, round-the-clock monitoring, and proactive support, helping you to avoid downtimes and financial losses.

We provide our clients with recommendations, advice, and the most up-to-date information on the latest technology trends.

We understand that every business is unique, and that’s why we strive to provide customized solutions to meet each of our client’s needs. Our goal is to help businesses get the most out of their  IT infrastructure and technology, allowing them to become more efficient and profitable.

We provide a set of automated reports each month that highlight your infrastructure performance and our support services. This enables you to look over the work we have done including data from our IT management systems and infrastructure changes.

You will always be in the loop when it comes to your infrastructure operations, and what exactly we are doing to ensure it is available 24/7.

We only offer fixed monthly fees, giving you unlimited technical support and monitoring 24/7 allowing you to budget your IT costs correctly.

It is in our best interest to ensure that your infrastructure is always running smoothly to reduce the amount of support required from our team. As such, taking a proactive approach is a must.

Our comprehensive services include a customised client portal, client reporting, service escalation, ticket enquiries, and more.

Our team of experienced infrastructure management professionals are here to assist you with any IT infrastructure related needs. Contact us today to find out how we can help your business reach its goals

We understand that the IT needs of each business is unique, so we provide solutions that are tailored to each client’s individual needs.

What sets us apart from other IT service providers is that we offer short-term, long-term, and no lock-in contracts. We believe that clients should have the freedom to decide what best fits their business needs. Get in touch with us today to find out more.

Give yourself peace of mind knowing that our experienced IT infrastructure team will be monitoring and managing your current backup and disaster recovery solution to ensure that your critical infrastructure is protected.

With our regular recovery testing, we always ensure that in the event that a recovery is required, the data and systems can be recovered in minimal time. This means we can reduce the possible downtime for your business as much as possible.

Our managed infrastructure services are designed to help businesses focus on their core operations, without having to worry about their IT infrastructure.

We are the only managed service provider in Australia to offer a 24/7 Australian-operated helpdesk, you can rest assured that all your queries will be answered quickly and effectively.