24/7 IT Support
Managed IT Services Brisbane
Reliable, professional IT support from our technology experts in Brisbane. Reduce technology issues, save time and confidently grow your business.
Contact Us or call: 1800 538 488
Proactive support
IT support when you need it most
Levit8 is one of the most highly regarded managed IT service providers in Brisbane. We focus on proactive support and customer service to maintain your IT systems and ensure they operate as smoothly as possible.
With our IT professionals supporting your business, you can focus on the tasks that demand your attention, focusing on what you do best rather than technology issues.
Regarding our customer support, businesses in Brisbane can rely on Levit8’s Business IT Solutions to prioritise their needs. Our team is trained to speak English first and IT second, so you can rest assured we won’t confuse you with technical jargon you don’t understand.
Client portal
control your managed IT services
Our customised Client Portal gives you full transparency over your hardware and software assets, as well as any support tickets you’ve raised with our team.
With Levit8, you’ll have complete control over your Managed Services, including how you interact with our 24-7 Support Team and your Client Success Officer.
When you select our Managed IT Solutions with our unlimited support packages, you’ll have certainty knowing your monthly cost will always remain the same.
This allows you to budget accurately and know there will never be unexpected costs.
How we’re different
Benefits of our IT Support Services
24/7 Support Desk
Contact our experts for a fast response to resolve your IT issues.
Local Support
Benefit from professional IT services in the same city and timezone as you.
Focus On What You Do Best
Save time without worrying about IT issues and leave it to our experts.
Proactive Problem Solving
Advanced monitoring tools predict IT issues before they become more costly.
Stay Cyber-Secure
Complimentary training for your team in best cybersecurity practices.
Adopt Cloud Solutions
Supporting your business in adopting cloud solutions to accelerate growth.
LEVIT8
TRUSTED Partners
Get In Contact With
Our Solutions Team,
We Are Always
Available To Assist
We Aren’t Your Average Managed Service Provider
At Levit8, we pride ourselves on offering comprehensive managed IT solutions with short-term, long-term, and no lock-in contracts.
Our team of experienced professionals provides a full range of services, including IT strategy and architecture, system design, implementation, and ongoing support. With flexibility and scalability, we’re the top option for managed IT support in Brisbane.
We understand that running a business is difficult and costly, and we strive to make your IT system as reliable, secure, and cost-effective as possible. Let us help you manage your IT needs so you can focus on what you do best.
Australian Manned 24/7 Support Helpdesk – Rely On Us Anytime
From our headquarters in Brisbane, Levit8 offers a comprehensive range of managed IT services to help businesses of all sizes manage their technology. Our experienced team of IT professionals is dedicated to providing reliable and cost-effective solutions that keep your business running smoothly and efficiently.
One of the things that sets us apart from other managed service providers is our Australian manned 24/7 helpdesk. With Levit8, you can access round-the-clock support, so you never have to worry about your IT systems. With Levit8 Business IT Solutions, you can trust that your IT needs are in safe hands, no matter the circumstances.
Trust Levit8 With Your Business Continuity And Protect Your Business
Your IT network and systems security is our number one priority. As a trusted managed IT service provider in Brisbane, we utilise industry-leading cybersecurity solutions to prevent the risk of exposing your sensitive data to any cyber-attacks.
With Levit8, you can enjoy peace of mind knowing your business is monitored and protected. All Australian businesses are prone to cyber-attacks and threats. Levit8’s professional IT experts monitor the security of your business.
Get In Contact With
Our Solutions Team,
We Are Always
Available To Assist
Brisbane Support Plan
Inclusions & Features
Support & Service Delivery
- Manned 24/7 Australian Helpdesk
- SLA delivery guarantee
- Customised client portal, ticket escalation & reporting
- Dedicated Client Success Manager
Rapid Remote Support
- Server, end-user, network, & application support
- Remote screen control & access
- First line support for third party applications
- Microsoft Office support
Pro-active Monitoring & Maintenance
- Server patching and security updates
- 24/7 critical infrastructure monitoring & pro-active action
- Desktop patching and security updates
- Corrective action of monitoring alerts
Executive Features & Inclusions
- Customised client forms in client portal
- Dedicated Client Success Manager
- Monthly backup, effort, and security reporting
- Line of business & third party software support
Our Clients Say About Us
Managed IT Services in Brisbane with a Human Touch
Experience responsive, personal, friendly service backed by our national team of IT experts. We care about your business, and we will invest time to get to know your business and how you operate, so our support is designed to ensure we understand you and that you know who we are.
- Dedicated Client Success Manager
- Service Delivery Manager
- Rapid escalation processes
- Advanced ticketing, monitoring and management system
Trust Levit8 With Your Business Continuity And Protect Your Business
Your IT network and systems security is our number one priority. As a trusted managed IT service provider in Brisbane, we utilise industry-leading cybersecurity solutions to prevent the risk of exposing your sensitive data to any cyber-attacks.
With Levit8, you can enjoy peace of mind knowing your business is monitored and protected.
All Australian businesses are prone to cyber-attacks and threats. Levit8’s professional IT experts monitor the security of your business.
Benefits To Outsourcing Your IT Support
Balancing cash flow and business needs is a delicate act for any business owner. Hiring an in-house IT team has obvious benefits, but it can be prohibitively expensive and hard to justify unless your business has significant, round-the-clock technology needs. Not only is hiring an in-house team expensive, but they’ll only be available when they’re at their desk.
Speak to our team about what we offer, and rest peacefully, knowing you have a team of experts behind you every step of the way.
Frequently Asked Questions
The transition to Levit8 is designed to be smooth and seamless. Our onboarding process includes:
- Welcome Email: You’ll receive a welcome email with greetings, expectations, and escalation contacts.
- Introduction To Previous Provider: After introductions, our team work with your previous provider to collate information and gain access as required.
- Technology Assessment: We conduct a thorough assessment of your current infrastructure.
- Provisioning Process: Our team handles all necessary resources and configurations as well as provisions probes and device agents.
- Training: We provide comprehensive training for your team on client and end-user support, as well as comprehensive training on our Client Portal.
- Go-Live Support: Our support services go live, with our onboarding officer available to assist as always.
Throughout the process, we work closely with your IT contact, or designated resource to ensure a professional and efficient transition.
If you have any further questions, please feel free to reach out to us.
We offer a comprehensive range of Managed IT Services, including network management, cybersecurity, cloud services, data backup and recovery, and IT consulting. Our goal is to provide end-to-end IT solutions that meet your business needs.
Our Managed IT Services can help your business by reducing downtime, improving security, and increasing efficiency. We provide proactive monitoring and maintenance, ensuring that your IT systems are always running smoothly. This allows you to focus on your core business activities while we take care of your IT needs.
We offer 24/7 support to ensure that your IT issues are resolved quickly and efficiently. Our support team is available via phone, client portal, and email to assist you with any technical problems or questions you may have.
We implement robust security measures to protect your data, including firewalls, End-point protection antivirus software, encryption, and regular security audits. Our team stays up-to-date with the latest security trends and threats to ensure that your data is always secure.
Yes, we specialize in cloud migration and management. We can help you move your data and applications to the cloud, ensuring a seamless transition with minimal disruption to your business. We also provide ongoing cloud management services to optimize performance and cost-efficiency.
Our pricing is flexible and tailored to meet the specific needs of your business. We offer various service packages and can customise a plan that fits your budget. Contact us for a detailed quote based on your requirements.
Have a question about us?
Get More From Your Business IT
Let us help you use technology to your advantage and grow your business.
Get In Contact With Our Solutions Team, We Are Always Available To Assist.
Expert IT solutions for all your business needs. Call 1800 538 488 or share your details below for a free consultation.