Managed IT Services Brisbane
IT Managed Services Customised For Your Business.
Levit8 Managed IT Support Services Brisbane: Your Trusted Partner for Technology Solutions.
Levit8 is one of the most highly regarded managed IT service providers in Brisbane. We focus on proactive support and customer service to maintain your IT systems and ensure they operate as smoothly as possible. With our IT professionals supporting your business, you can focus on the tasks that demand your attention, focusing on what you do best rather than technology issues.
Regarding our customer support, businesses in Brisbane can rely on Levit8’s Business IT Solutions to prioritise their needs. Our team is trained to speak English first and IT second, so you can rest assured we won’t confuse you with technical jargon you don’t understand.
Additionally, our customised Client Portal gives you full transparency over your hardware and software assets, as well as any support tickets you’ve raised with our team. With Levit8, you’ll have complete control over your Managed Services, including how you interact with our 24-7 Support Team and your Client Success Officer.
When you select our Managed IT Solutions with our unlimited support packages, you’ll have certainty knowing your monthly cost will always remain the same. This allows you to budget accurately and know there will never be unexpected costs.
Learn more about our managed IT solutions in Brisbane below, or contact us to discuss your IT support needs today.
We Aren’t Your Average Managed Service Provider
At Levit8, we pride ourselves on offering comprehensive managed IT solutions with short-term, long-term, and no lock-in contracts.
Our team of experienced professionals provides a full range of services, including IT strategy and architecture, system design, implementation, and ongoing support. With flexibility and scalability, we’re the top option for managed IT support in Brisbane.
We understand that running a business is difficult and costly, and we strive to make your IT system as reliable, secure, and cost-effective as possible. Let us help you manage your IT needs so you can focus on what you do best.
Benefits of IT Support Services in Brisbane
Keep Your Business Operations Running Smoothly
With a trusted managed IT provider like Levit8, you can ensure that your business technology runs smoothly and your team is as productive as possible. At Levit8, our 24-7 helpdesk means we can take care of your business technology anytime there’s an issue.
Local Support
Hiring managed IT support in Brisbane means you’ll benefit from professional services in the same city and timezone as you. This means that issues can be resolved more quickly by a provider who understands the Brisbane business and technology landscape.
Focus on What You Do Best
When a managed services provider handles your IT, it frees up resources for you to focus on other parts of your core business. Stop worrying about IT issues you aren’t experienced with and leave it to the experts.
Proactive Problem Solving
We use advanced monitoring tools and artificial intelligence to predict IT issues and cyber threats before they become more costly and difficult to deal with. This way, we keep your business running while minimising the expense of IT support.
Stay Cyber-Secure
At Levit8, we understand that cyber security is a paramount concern for any modern business. With our Cyber Security Services, we can audit your network security and upgrade your defences against the latest cyber threats. This includes comprehensive training for your team in best cybersecurity best practices with our complimentary Cyber Safe Learning Management System.
Engage with Cloud Solutions
Managed IT support doesn’t just mean keeping your existing systems running – it also means having the opportunity to upgrade. At Levit8, we can be your business’s partner through its digital transformation, helping you transition to and adopt cloud solutions to take your business forward.
Australian Manned 24/7 Support Helpdesk – Rely On Us Anytime
From our headquarters in Brisbane, Levit8 offers a comprehensive range of managed IT services to help businesses of all sizes manage their technology. Our experienced team of IT professionals is dedicated to providing reliable and cost-effective solutions that keep your business running smoothly and efficiently.
One of the things that sets us apart from other managed service providers is our Australian manned 24/7 helpdesk. With Levit8, you can access round-the-clock support, so you never have to worry about your IT systems. With Levit8 Business IT Solutions, you can trust that your IT needs are in safe hands, no matter the circumstances.
24-7 Monitoring and Management – Keeping Your Business Online
At Levit8, we take a proactive approach to providing managed IT services in Brisbane. We don’t just wait for issues to develop – we actively monitor your IT systems and infrastructure to detect underlying issues or cyber threats.
Our managed IT support packages include managing and supporting your user’s end devices, servers, and IT systems, ensuring that we are proactive in keeping your business safe and productive.
Truly Proactive, Not Reactive Managed Support Services
Our managed IT services provide truly proactive managed IT support, not just reactive support.
Our team of experts is on hand to provide 24/7 monitoring and maintenance of your IT infrastructure so you can focus on running your business.
We use advanced diagnostics to identify and resolve IT issues before they become serious problems, helping to keep your operations running smoothly.
Customised Client Portal – Enjoy Total Transparency & Honest Advice from Our IT Experts
At Levit8, we strive to provide our clients with honest and effective managed IT services in Brisbane. We believe this starts with being transparent with our clients so that they can make informed decisions and trust us to do our best work.
We don’t just provide technology services but also offer valuable advice and insights to our clients, helping them make the most of their IT investments. Our goal is to help businesses reach their peak performance and be successful.
Budgeting: Gain Control of Your Technology Costs by Consolidating and Budgeting for the Future
Levit8 is a managed services provider that helps businesses save time and money by providing expert IT budgeting, cost consolidation, and license management services.
Our experienced team of IT professionals is dedicated to helping our clients streamline their operations, reduce costs, and improve their overall business efficiency. We provide solutions that are tailored to the unique needs of each of our clients.
Learn more about managed IT services pricing.
Scheduled Meetings To Discuss Our Performance And Technology Recommendations
We understand that technology can be hard to manage, which is why we are committed to providing comprehensive solutions that fit the needs of every business.
Our transparent service model ensures that our clients are always in the know. We offer scheduled meetings to review our services and provide feedback on how we can best support their business needs.
With Levit8, you can trust that your IT solutions are in good hands.
We Speak Plain English When Providing IT Support
We strive to ensure our clients get the best service possible by offering support in plain English and avoiding complex technical jargon.
At Levit8, we aim to equip our clients with a better understanding of IT systems. This is why we believe in demystifying the more complicated aspects so our clients are more confident with IT going forward.
Leave Your IT to Levit8 and Focus on Your Business
Contact our team to discuss how we can partner with you to ensure your technology is our problem so you can get back to working on your business.
1800 538 488
Managed IT Services in Brisbane with a Human Touch
Experience responsive, personal, friendly service backed by our national team of IT experts. We care about your business, and we will invest time to get to know your business and how you operate, so our support is designed to ensure we understand you and that you know who we are.
Our approach allows us to deliver tailored managed IT services that work for you and complement your business strategy and goals.
- Dedicated Client Success Manager
- Service Delivery Manager
- Rapid escalation processes
- Customised client portal for you
- National on-site, based nationally
- All-inclusive, scalable per-user pricing
- On-shore manned 24/7 support desk
- CyberSecurity Education platform
- Advanced ticketing, monitoring and management system
Trust Levit8 With Your Business Continuity And Protect Your Business
Your IT network and systems security is our number one priority. As a trusted managed IT service provider in Brisbane, we utilise industry-leading cybersecurity solutions to prevent the risk of exposing your sensitive data to any cyber-attacks.
With Levit8, you can enjoy peace of mind knowing your business is monitored and protected.
All Australian businesses are prone to cyber-attacks and threats. Levit8’s professional IT experts monitor the security of your business.
Request A Call
See what you’re getting before you commit. We’re transparent in our approach and offer a 100% satisfaction guarantee on our services.
Get personalized advice by filling out the form and letting our experts call you back.
Benefits To Outsourcing Your IT Support
Balancing cash flow and business needs is a delicate act for any business owner. Hiring an in-house IT team has obvious benefits, but it can be prohibitively expensive and hard to justify unless your business has significant, round-the-clock technology needs.
Not only is hiring an in-house team expensive, but they’ll only be available when they’re at their desk.
Speak to our team about what we offer, and rest peacefully, knowing you have a team of experts behind you every step of the way.
For more, check out our post on 3 Key Reasons to Outsource IT Support.
- 24-7 support whenever it is needed, 365 days a year
- Save money otherwise spent on hiring an internal team
- Access to a vast repository of IT experience and expertise from professionals with decades of industry experience
- Modern, industry-leading applications and tools to enhance your business, from cloud computing to cyber security
Managed IT Services Brisbane With A Human Touch, What You Get From Us
Experience responsive, personal, friendly service backed by our national team of IT experts. We care about your business, and we will invest time to get to know your business and how you operate, so our support is designed to ensure we understand you, and that you know who we are.
Our approach allows us to deliver tailored Managed IT Services that works for you and complement your business strategy and goals.
- Dedicated Client Success Manager
- Service Delivery Manager
- Rapid escalation processes
- Customised client portal for you
- National on-site, based nationally
- All-inclusive, scalable per-user pricing
- On-shore manned 24/7 support desk
- CyberSecurity Education platform
- Advanced ticketing, monitoring and management system
Leave IT To Us, So You Can Focus On Your Business
Get in contact with our team to discuss how we can partner with you to ensure your technology is our problem, ensuring you can get back to working on your business.
Brisbane Support Plan Inclusions & Features
01 Support & Service Delivery
Report issues / view analytics
- Manned 24/7 Australian Helpdesk
- SLA delivery guarantee
- Customised client portal, ticket escalation & reporting
- Dedicated Client Success Manager
02 Rapid Remote Support
Requests / issues
- Server, end-user, network, & application support
- Remote screen control & access
- First line support for third party applications
- Microsoft Office support
03 Pro-active Monitoring & Maintenance
- Server patching and security updates
- 24/7 critical infrastructure monitoring & pro-active action
- Desktop patching and security updates
- Corrective action of monitoring alerts
04 Executive Features & Inclusions
- Customised client forms in client portal
- Dedicated Client Success Manager
- Monthly backup, effort, and security reporting
- Line of business & third party software support
- Scheduled monthly, quarterly and yearly discussions
- Australian manned 24/7 support helpdesk
- Phone support, remote support, and onsite support
What Our Clients Say About Us
Levit8 engineers are always polite and helpful, no matter my question or the support our users request. Most importantly we have direct contact with the CTO to ensure we are at the forefront of CyberSecurity, and our technology stack is leading edge.
National 360
ICT Manager
The Levit8 helpdesk team are wonderful to deal with. They communicate well, and persue our issues until resolved and we are very grateful they are behind us. Levit8 is an asset to us with a crew of great people i often lean on for support.
The Pharmacy guild of Australia Qld Branch
Office Manager
“The team always have the answers and complete my requests nice and fast. What I like is that information is checked and cross referenced before changes are made. Thanks Levit8 support team you are all amazing.”
Shred-X Customer
Success Manager
We Help You To Get The Most Out of Your Technology
As Australia’s leading Managed IT Service Provider, Levit8 Business IT Solutions provides high-quality, reliable, and cost-effective managed IT services to ensure your workforce and your company stay online, and technology works for you.
Our proven mix of enterprise-level cloud technology, expertise and professionalism, and fast, personalised service, provides world-class IT you can depend on anytime. Receive our proactive IT support from local experts based nationally throughout Australia.
- Managed IT Support
- Managed Infrastructure
- Cloud Computing
- Software & Applications
- Microsoft Teams Phone
- Network Control & Connectivity
- CyberSecurity & Education
- End-user Support
- Project Management & Professional Services &
Manned 24/7 Support Desk