Managed IT Services
Reliable, accountable, affordable IT support.
Request a Quote Security Health Checkor call: 1800 538 488
IT Support That Works to Your Advantage
Tired of chasing answers for your IT? Levit8 delivers proactive, managed IT services with transparency at every step. Supported by a 24/7 on-shore team with a clear understanding of how your business operates, you have reliable support whenever you need it.
With Essential Eight–aligned security and full visibility through our client portal, we keep your technology stable, secure, and working for you.
We provide these services to businesses across Brisbane, Sydney, Melbourne, and the Gold Coast.
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Solutions
Managed IT Solutions
We provide clear, practical support without technical jargon, ensuring your team can resolve issues quickly.
We offer guidance on technology decisions and emerging tools, shaping recommendations around how your business operates.
We hold regular review meetings to maintain transparency, discuss priorities, and adjust your IT environment as your business evolves.
We help consolidate and manage your IT costs, providing structured, cost-effective solutions.
Your Client Portal gives you visibility over tickets, reporting, and service activity, with clear escalation paths and support.
We offer flexible agreements so you can choose the approach that fits your business.
We continuously monitor and maintain your systems, addressing issues early to maximise security, uptime, and performance.
Our on-shore support team is available around the clock, providing fast, informed assistance.
Inclusions
What’s Included in Your Managed IT Plan
- Report issues and view analytics
- 24/7 Australian Helpdesk
- SLA delivery guarantee
- Customised client portal, ticket escalation, and reporting
- Dedicated Client Success Manager
- Make requests and report issues
- Server, end-user, network, and application support
- Remote screen control and access
- First line support for third-party applications
- Microsoft Office support
- Server patching and security updates
- 24/7 critical infrastructure monitoring & pro-active action
- Desktop patching and security updates
- Corrective action of monitoring alerts
- Customised client forms in the client portal
- Monthly backup, effort, and security reporting
- Line of business and third-party software support
- Scheduled monthly, quarterly, and yearly discussions
- 24/7 support helpdesk
- Phone support, remote support, and onsite support
Partners
Trusted Partners
Talk With a Levit8 Specialist
We’re here 24/7 to provide steady, secure IT support
for your business.
Security Health Check
Think your business is secure? Our quick Security Health Check gives you instant insights into your current risk level. In just a few minutes, you’ll discover whether your systems are leaving the door open to cyberattacks, data loss, or downtime.
Frequently Asked Questions
Managed IT Services FAQs
Yes. Alongside on-site and rapid remote support, our managed IT services include staff training, consultancy, and ongoing technical expertise to help your team use your systems effectively.
Yes. You can choose from a range of managed IT and cybersecurity plans designed to meet your operational and security requirements.
Our pricing is unlimited and per end-user, giving you predictable, scalable costs as your workforce grows or changes.
How we’re different
Why Businesses Choose Our Managed IT Services
Cut Costs and Smarter Scaling
Save on payroll with a whole team of experts at your service.
Always-on Support
24/7 help for your people and infrastructure, every single day.
Proactive Protection
Live monitoring and instant alerts keep your systems secure and running.
In-depth Knowledge
Access a wider depth of knowledge from an experienced team.
Client Satisfaction
Improved end-user satisfaction through clear communication.
Testimonials
How Our Support Makes a Difference
Get Clear Direction for Your IT With Levit8
Does your business need a hand making sense of IT? Levit8 provides responsive, approachable managed IT services designed to support your operations and give you confidence in your technology. When you’re ready, reach out to our team and we’ll walk you through the process.
Request A Quote or call: 1800 538 488