Managed IT Services

Managed IT Services

Reliable, accountable, affordable IT support.

Request a Quote    Security Health Check

or call: 1800 538 488

IT Support That Works to Your Advantage

Tired of chasing answers for your IT? Levit8 delivers proactive, managed IT services with transparency at every step. Supported by a 24/7 on-shore team with a clear understanding of how your business operates, you have reliable support whenever you need it.

With Essential Eight–aligned security and full visibility through our client portal, we keep your technology stable, secure, and working for you.

We provide these services to businesses across Brisbane, Sydney, Melbourne, and the Gold Coast.

Get In Contact With Our Solutions Team

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Solutions

Managed IT Solutions

01

We provide clear, practical support without technical jargon, ensuring your team can resolve issues quickly.

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We offer guidance on technology decisions and emerging tools, shaping recommendations around how your business operates.

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We hold regular review meetings to maintain transparency, discuss priorities, and adjust your IT environment as your business evolves.

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We help consolidate and manage your IT costs, providing structured, cost-effective solutions.

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Your Client Portal gives you visibility over tickets, reporting, and service activity, with clear escalation paths and support.

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We offer flexible agreements so you can choose the approach that fits your business.

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We continuously monitor and maintain your systems, addressing issues early to maximise security, uptime, and performance.

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Our on-shore support team is available around the clock, providing fast, informed assistance.

Inclusions

What’s Included in Your Managed IT Plan

01
  • Report issues and view analytics
  • 24/7 Australian Helpdesk
  • SLA delivery guarantee
  • Customised client portal, ticket escalation, and reporting
  • Dedicated Client Success Manager

02
  • Make requests and report issues
  • Server, end-user, network, and application support
  • Remote screen control and access
  • First line support for third-party applications
  • Microsoft Office support

03
  • Server patching and security updates
  • 24/7 critical infrastructure monitoring & pro-active action
  • Desktop patching and security updates
  • Corrective action of monitoring alerts

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  • Customised client forms in the client portal
  • Monthly backup, effort, and security reporting
  • Line of business and third-party software support
  • Scheduled monthly, quarterly, and yearly discussions
  • 24/7 support helpdesk
  • Phone support, remote support, and onsite support

Partners

Trusted Partners

Microsoft Azure
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Amazon logo
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dell logo
watchguard logo
office 365
Microsoft logo
hp logo

Talk With a Levit8 Specialist

We’re here 24/7 to provide steady, secure IT support
for your business.

Contact Levit8

Security Health Check

Think your business is secure? Our quick Security Health Check gives you instant insights into your current risk level. In just a few minutes, you’ll discover whether your systems are leaving the door open to cyberattacks, data loss, or downtime.

TAKE YOUR SECURITY CHECK NOW

Security health check

Frequently Asked Questions

Managed IT Services FAQs

01

Yes. Alongside on-site and rapid remote support, our managed IT services include staff training, consultancy, and ongoing technical expertise to help your team use your systems effectively.

02

Yes. You can choose from a range of managed IT and cybersecurity plans designed to meet your operational and security requirements.

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Our pricing is unlimited and per end-user, giving you predictable, scalable costs as your workforce grows or changes.

How we’re different

Why Businesses Choose Our Managed IT Services

 

Cut Costs and Smarter Scaling

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Save on payroll with a whole team of experts at your service.

Always-on Support

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24/7 help for your people and infrastructure, every single day.

Proactive Protection

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Live monitoring and instant alerts keep your systems secure and running.

In-depth Knowledge

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Access a wider depth of knowledge from an experienced team.

Client Satisfaction

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Improved end-user satisfaction through clear communication.

Testimonials

How Our Support Makes a Difference

Anton Richardson

"We at Richardson Murray, family lawyers are pleased to recommend Levit8. Andrew has just completed a full installation of computers for our new offices. Andrew and Amy have provided an exceptional service, which has been both prompt and efficient. Thank you to the entire team at Levit8."

Ben Johnson

"We have nothing but good things to say about the Levit8 team. Quick reliable service and always proactive. No downtime and brilliant technical support when we have needed it most. Well done guys, keep up the good work."

Oliver Bennett

"Hands down the best managed IT service in town, everything is seamless and made super easy with 24/7 support!"

Get Clear Direction for Your IT With Levit8

Does your business need a hand making sense of IT? Levit8 provides responsive, approachable managed IT services designed to support your operations and give you confidence in your technology. When you’re ready, reach out to our team and we’ll walk you through the process.

Request A Quote or call: 1800 538 488

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