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Managed IT Services Brisbane

IT support that keeps your systems steady.

Request a Quote    Security Health Check

or call: 1800 538 488

Proactive support

IT That Puts Your Brisbane Business First

Brisbane businesses don’t need more noise from their IT. They need stability, clarity, and support they can rely on.

With an on-shore team that communicates clearly and responds quickly, you’re never left in the dark. We keep your systems running smoothly and explain what’s happening in plain language. That way, you can stay focused on your business, not your IT.

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How we’re different

Your Managed IT Simplified

 

Managed IT Support

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Managed Infrastructure

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Cloud Computing

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Software and Applications

Managed IT Services

Cloud Telephony Solutions

Cloud Telephony

Network Control and Connectivity

Managed Infrastructure

CyberSecurity and Education

Cyber Security

24/7 Helpdesk and End-user Support

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Project Management and Professional Services

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Features

Brisbane Support Plan
Inclusions & Features

Support & Service Delivery

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  • Report issues and view analytics
  • 24/7 Australian helpdesk
  • SLA delivery guarantee
  • Dedicated Client Success Manager
  • Customised client portal, ticket escalation, and reporting

Rapid Remote Support

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  • Server, end-user, network, and application support
  • Remote screen control and access
  • Microsoft Office support
  • First line support for third-party applications

Pro-active Monitoring & Maintenance

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  • Server patching and security updates
  • 24/7 critical infrastructure monitoring and proactive action
  • Corrective action for monitoring alerts
  • Desktop patching and security updates

Executive Features & Inclusions

Business Continuity
  • Customised client forms in the client portal
  • Line of business and third-party software support
  • Monthly backup, effort, and security reporting

Ready to upgrade your IT services?

Reach out to our specialist IT team today for expert advice.

Contact Levit8

Partners

Trusted Partners

Microsoft Azure
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How we’re different

What You Gain With Levit8

 

Dedicated Client Success and Service Delivery Manager

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Rapid On-site and Remote Escalation Processes

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Unlimited, Per-user, and Infrastructure Pricing

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No Lock-in Contracts

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Advanced Ticketing, Monitoring, and Management Systems

Managed IT Services
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Business Continuity You Can Rely On

Security and continuity are critical to day-to-day operations. At Levit8, we apply Essential Eight–aligned security controls to reduce the risk of data exposure and system compromise. Your IT is continuously monitored as part of our support model, so you can focus on what matters.

Cyber Security Solutions

Testimonials

What Our Clients Say

Anton Richardson

"We at Richardson Murray, family lawyers are pleased to recommend Levit8. Andrew has just completed a full installation of computers for our new offices. Andrew and Amy have provided an exceptional service, which has been both prompt and efficient. Thank you to the entire team at Levit8."

Ben Johnson

"We have nothing but good things to say about the Levit8 team. Quick reliable service and always proactive. No downtime and brilliant technical support when we have needed it most. Well done guys, keep up the good work."

Oliver Bennett

"Hands down the best managed IT service in town, everything is seamless and made super easy with 24/7 support!"

Frequently Asked Questions

Common Managed IT Service Questions

01

The transition to Levit8 is designed to be smooth and seamless. Our onboarding process includes:

  • Welcome email
  • Gathering information from your previous provider
  • Technology assessment
  • Provisioning process
  • Training
  • Go-live support

Throughout the process, we work closely with your IT contact or designated resource to ensure a professional and efficient transition.

If you have any further questions, please feel free to reach out to us.

02

We offer a comprehensive range of managed IT services, including:

  • Network management
  • Cybersecurity
  • Cloud services
  • Data backup and recovery
  • IT consulting

We also provide IT strategy and architecture, system design, implementation, and ongoing support.

03

Our managed IT services can help your business by:

  • Reducing downtime
  • Improving security
  • Increasing efficiency

We provide proactive monitoring and maintenance, ensuring that your IT systems are always running smoothly. This allows you to focus on your core business activities while we take care of your IT needs.

04

Yes, we specialise in cloud migration and management. We can help you move your data and applications to the cloud, ensuring a seamless transition with minimal disruption to your business.

05

We offer 24/7 onshore managed IT services and support to ensure that your IT issues are resolved quickly and efficiently. Our support team is available via phone, client portal, and email.

06

We manage cyber risk through Essential Eight–aligned security controls, continuous monitoring, and structured response processes. This includes:

  • Protecting devices
  • Servers and core systems
  • Responding to threats in real time
  • Reducing exposure through regular reviews and updates

07

Our pricing is flexible and tailored to meet the specific managed IT service needs of your business. We offer various service packages and can customise a plan that fits your budget. Contact us for a detailed quote based on your requirements.

08

Our Client Portal provides clear visibility over your assets, support tickets, and service activity. With dedicated access to our 24/7 support team and fixed monthly pricing, you have full control and cost certainty across your managed IT services.

09

We offer flexible managed IT service agreements, including short-term, long-term, and no lock-in options, so you can choose the arrangement that best suits your business.

10

It depends on your business needs, budget, and level of reliance on technology. An in-house team can offer dedicated support, but it often comes with higher fixed costs and limited availability.

Outsourcing managed IT provides broader expertise, 24/7 coverage, and predictable pricing, without the overhead of building and maintaining an internal team.

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Ready for IT Support You Don’t Have to Chase?

Are you spending too much time managing IT issues, chasing vendors, or dealing with inconsistent support? With Levit8, your systems are handled through a structured, on-shore model designed for day-to-day reliability.

Request A Quote or call: 1800 538 488