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Your Managed IT Services Provider in Sydney

24/7 support. Clear visibility. Predictable costs.

Request a Quote    Security Health Check

or call: 1800 538 488

IT Support That Fits Your Sydney Business

If your IT feels difficult to manage or slows your business down, we can help. At Levit8, we provide structured, on-shore managed IT services for Sydney businesses. Our team maintains your systems and responds proactively, so you can stay focused on what matters.

Through our Client Portal, you’ll have full visibility of your assets, systems, and support tickets at all times. With clear, flat monthly pricing and unlimited support, there are no unexpected costs, and support is available whenever you need it.

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End-to-End Managed IT Services

 

Managed IT Support

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Managed Infrastructure

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Cloud Computing

Microsoft Azure

Software & Applications

Managed IT Services

Cloud Telephony Solutions

Cloud Telephony

Network Control & Connectivity

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CyberSecurity & Education

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End-user Support

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Project Management & Professional Services & Manned 24/7 Support Desk

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Solutions

Sydney IT Support Plan Inclusions and Features

01

Report issues / view analytics

  • Report issues and view analytics
  • 24/7 Australian helpdesk
  • SLA delivery guarantee
  • Customised client portal, ticket escalation, and reporting
  • Dedicated Client Success Manager

02

Requests/issues

  • Make requests and report issues
  • Server, end-user, network, and application support
  • Remote screen control and access
  • First line support for third-party applications
  • Microsoft Office support

03
  • Server patching and security updates
  • 24/7 critical infrastructure monitoring and proactive action
  • Desktop patching and security updates
  • Corrective action for monitoring alerts

04
  • Customised client forms in the client portal
  • Monthly backup, effort, and security reporting
  • Line of business and third-party software support
  • Scheduled monthly, quarterly, and yearly discussions
  • Phone support, remote support, and onsite support

Talk to Our Solutions Team Today

We’re here 24/7 to keep your business secure, efficient, and stress-free.

Contact Levit8

Partners

Trusted Partners

Microsoft Azure
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Amazon logo
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office 365
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What You Gain With Managed IT Support

Reduced Reliance on Internal IT Staffing

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24/7 Support

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InduIndustry-leading Knowledge

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Support Focused on Usability

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Proactive Monitoring

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Managed IT Questions, Answered

01

Our managed IT services include 24/7 helpdesk support delivered entirely by our on-shore Australian team. This gives clients and users continuous access to support for their systems, with clear communication and no offshore handovers.

02

We manage cyber risk through Essential Eight–aligned security controls, continuous monitoring, and structured response processes. This includes:

  • Protecting devices, servers, and core systems
  • Responding to threats in real time
  • Reducing exposure through regular reviews and updates

03

We help you gain clear control of your IT spend by consolidating services, managing licences, and aligning your support model to your actual needs.

This gives you predictable monthly costs, clearer forecasting, and fewer unexpected expenses, while ensuring your systems remain properly supported as your business grows.

04

No. We offer managed IT support with flexible, no-binding contract options. This gives you the freedom to stay because the service works, not because you are tied to fixed terms.

05

No problem. We explain what’s happening in clear, plain English and guide you through decisions step by step. You don’t need technical knowledge to work with us; that’s our role.

06

Our client portal provides real-time visibility into your IT environment, including:

  • Tickets
  • Assets
  • Reporting
  • System activity

This allows you to make informed decisions with a clear view of what’s happening at all times.

Trusted by Businesses Across Australia

Anton Richardson

"We at Richardson Murray, family lawyers are pleased to recommend Levit8. Andrew has just completed a full installation of computers for our new offices. Andrew and Amy have provided an exceptional service, which has been both prompt and efficient. Thank you to the entire team at Levit8."

Ben Johnson

"We have nothing but good things to say about the Levit8 team. Quick reliable service and always proactive. No downtime and brilliant technical support when we have needed it most. Well done guys, keep up the good work."

Oliver Bennett

"Hands down the best managed IT service in town, everything is seamless and made super easy with 24/7 support!"

How we’re different

What Makes Levit8 Different?

 

Dedicated Client Success Officer

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Service Delivery Management

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Rapid Escalation Processes

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Customised Client Portal

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National On-site Support

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All-inclusive, Scalable Per-user Pricing

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24/7 Support Desk

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CyberSecurity Learning Management System

Business Continuity

Advanced Ticketing, Monitoring, and Management System

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Ensuring Your IT Stays on Track

We schedule consistent review sessions to ensure IT solutions remain aligned with your business needs. These meetings provide clear visibility across your systems, performance, and priorities, with space for open discussion and refinement as your operations evolve.

Trust Levit8 to Protect Your Business

All Australian businesses face ongoing cyber risk. Our backup and disaster recovery (BCDR) program, including scheduled backup and restoration testing, is in place to protect your data and ensure it remains recoverable if a full restoration is required.

CYBERSECURITY SERVICES

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Ready to Simplify IT for Your Sydney Business?

If your current IT support feels reactive or hard to control, a more structured approach may help. Our onshore team provides consistent, accountable support focused on keeping your systems and business online. If you’re considering a change, we can talk through your setup and outline a clear, practical path forward.

Request A Quote or call: 1800 538 488