Your Managed IT Services Provider in Sydney
24/7 support. Clear visibility. Predictable costs.
Request a Quote Security Health Checkor call: 1800 538 488
IT Support That Fits Your Sydney Business
If your IT feels difficult to manage or slows your business down, we can help. At Levit8, we provide structured, on-shore managed IT services for Sydney businesses. Our team maintains your systems and responds proactively, so you can stay focused on what matters.
Through our Client Portal, you’ll have full visibility of your assets, systems, and support tickets at all times. With clear, flat monthly pricing and unlimited support, there are no unexpected costs, and support is available whenever you need it.
End-to-End Managed IT Services
Managed IT Support
Managed Infrastructure
Cloud Computing
Software & Applications
Cloud Telephony Solutions
Network Control & Connectivity
CyberSecurity & Education
End-user Support
Project Management & Professional Services & Manned 24/7 Support Desk
Solutions
Sydney IT Support Plan Inclusions and Features
Report issues / view analytics
- Report issues and view analytics
- 24/7 Australian helpdesk
- SLA delivery guarantee
- Customised client portal, ticket escalation, and reporting
- Dedicated Client Success Manager
Requests/issues
- Make requests and report issues
- Server, end-user, network, and application support
- Remote screen control and access
- First line support for third-party applications
- Microsoft Office support
- Server patching and security updates
- 24/7 critical infrastructure monitoring and proactive action
- Desktop patching and security updates
- Corrective action for monitoring alerts
- Customised client forms in the client portal
- Monthly backup, effort, and security reporting
- Line of business and third-party software support
- Scheduled monthly, quarterly, and yearly discussions
- Phone support, remote support, and onsite support
Talk to Our Solutions Team Today
We’re here 24/7 to keep your business secure, efficient, and stress-free.
Partners
Trusted Partners
What You Gain With Managed IT Support
Reduced Reliance on Internal IT Staffing
24/7 Support
InduIndustry-leading Knowledge
Support Focused on Usability
Proactive Monitoring
Managed IT Questions, Answered
Our managed IT services include 24/7 helpdesk support delivered entirely by our on-shore Australian team. This gives clients and users continuous access to support for their systems, with clear communication and no offshore handovers.
We manage cyber risk through Essential Eight–aligned security controls, continuous monitoring, and structured response processes. This includes:
- Protecting devices, servers, and core systems
- Responding to threats in real time
- Reducing exposure through regular reviews and updates
We help you gain clear control of your IT spend by consolidating services, managing licences, and aligning your support model to your actual needs.
This gives you predictable monthly costs, clearer forecasting, and fewer unexpected expenses, while ensuring your systems remain properly supported as your business grows.
No. We offer managed IT support with flexible, no-binding contract options. This gives you the freedom to stay because the service works, not because you are tied to fixed terms.
No problem. We explain what’s happening in clear, plain English and guide you through decisions step by step. You don’t need technical knowledge to work with us; that’s our role.
Our client portal provides real-time visibility into your IT environment, including:
- Tickets
- Assets
- Reporting
- System activity
This allows you to make informed decisions with a clear view of what’s happening at all times.
Trusted by Businesses Across Australia
How we’re different
What Makes Levit8 Different?
Dedicated Client Success Officer
Service Delivery Management
Rapid Escalation Processes
Customised Client Portal
National On-site Support
All-inclusive, Scalable Per-user Pricing
24/7 Support Desk
CyberSecurity Learning Management System
Advanced Ticketing, Monitoring, and Management System
Ensuring Your IT Stays on Track
We schedule consistent review sessions to ensure IT solutions remain aligned with your business needs. These meetings provide clear visibility across your systems, performance, and priorities, with space for open discussion and refinement as your operations evolve.
Trust Levit8 to Protect Your Business
All Australian businesses face ongoing cyber risk. Our backup and disaster recovery (BCDR) program, including scheduled backup and restoration testing, is in place to protect your data and ensure it remains recoverable if a full restoration is required.
Ready to Simplify IT for Your Sydney Business?
If your current IT support feels reactive or hard to control, a more structured approach may help. Our onshore team provides consistent, accountable support focused on keeping your systems and business online. If you’re considering a change, we can talk through your setup and outline a clear, practical path forward.
Request A Quote or call: 1800 538 488