Is your IT provider actually doing their job?

Tap every flag that sounds familiar — we’ll tell you what each one usually means. Takes about two minutes, and nobody’s watching.

How many of these sound familiar?

Select every red flag you’ve experienced with your current IT provider.

0/8 flags

Tap the flags that sound familiar.

Keep your score. Get the checklist.

We’ll send you the one-page version — the 8 flags, the 6 questions to ask any new provider, and exactly what switching involves. Spoiler: roughly one phone call and one signature from you.

Call 1800 538 488 Email us for the checklist

No spam, no cold-call barrage. One useful PDF and the occasional genuinely helpful email.

Six questions that sort real providers from ticket queues

Ask these of any provider — including us. The answers tell you everything.

What’s your guaranteed response time?And will you report against it every month?
Is your pricing fixed?Or will “out of scope” surprises keep appearing on invoices?
What proactive work is included?Monitoring, patching, security, strategy reviews.
Who actually answers the phone?A local team, or an offshore call queue?
How do you handle onboarding?The process, the timeline, and who runs it.
What happens if we ever leave you?A good provider answers this without flinching.

What switching actually involves

The fear of moving keeps businesses stuck with bad IT for years. Here’s the whole thing.

Discovery call.We map your systems, licences and pain points. About an hour of your time.
We contact your old provider.The handover is provider-to-provider. You stay out of the awkward bit.
Licences migrate automatically.Microsoft 365 and software licences transfer behind the scenes — no downtime.
Credentials and documentation hand over.Your passwords and data are yours. They must be handed over.
Go-live and onboarding.We meet your team, set expectations, and you start getting answers in minutes.

Total effort from you: roughly one phone call and one signature.